Privacy Policy

This Privacy Policy (“Policy”) sets out the rules and ways of collecting, use and disclosure of your personal data that Hycom (“we”, “us”, “our”, “Company”) collect when you visit or use website (“Website”). This Policy also extends to individuals with whom we engage, interact or contact.

By accessing or using Website, you are consenting to the collection, use and disclosure of your personal data in accordance with Policy. If you do not consent to the same, please do not access or use Website.

  • 1. How do we protect processed data?

    We exercise all due diligence and act in accordance with applicable regulations to respect the privacy of our clients, prospects and visitors of Website.

    We process personal data in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter “GDPR”).

    We apply appropriate technical and organizational measures to ensure the protection of the data being processed. In particular, we take care that the data processed by us is:

    • processed in accordance with the law,

    • collected for the purposes indicated in this document,

    • not subject to further processing incompatible with the above purposes,

    • substantially correct and adequate in relation to the purposes for which it is processed,

    • properly protected against unauthorized access, destruction, disclosure and unauthorized use or change,

    • kept in a form which permits identification of the persons to whom it relates, no longer than is necessary to achieve the purpose of processing.

    The data processed by us is stored on secure servers.

    Only persons authorized by us are allowed to process your data.

  • 2. Who is the Data Controller?

    The owner of Website and Data Controller of your personal data is Hycom S.A., ul. Piramowicza 11/13, 90-254 Łódź, Poland. The contact persons for personal data protection are Marta Michalska - Data Protection Officer, and Patrycja Witkowska - Deputy Data Protection Officer, available at:

  • 3. Information we collect

    We may collect and process the following personal information about you:

    • name, surname, e-mail address, phone number, position, company name, if the form available on our website allows you to leave this information or if you provide us such data by corresponding with us directly,

    • IP address and geolocation data,

    • identity and contact data obtained from third-party sources or publicly available sources, such as commercial data providers or social media platforms.

    In the case of participating in online events, due to their nature, you may voluntarily use cameras on and ask questions live - in the above situation we may process data such as your image and voice. If the event is recorded such information will be available during registration to the event. You should be aware that recording the event may result in fixing the image and voice on the recording.

  • 4. For what purposes do we process your data?

    Your data can be processed for the purposes of:

    • sale of goods and services offered by us - the legal basis for the processing of personal data is the performance of an agreement,

    • consideration of complaints, investigating and defending possible claims - the legal basis for the processing of personal data is our legitimate interest,

    • marketing of our own goods and services - the legal basis for the processing of personal data is our legitimate interest or your consent,

    • sending commercial information by electronic means and by phone - only in the case of your consent - the legal basis is consent to the personal data processing of data subject,

    • to carry out activities related to the organization of online events - only if you provide personal data by registration form - the legal basis is our legitimate interest - building the image of our company.

    In case you wish to undertake communication through our form available on the website/participate in an online event organized by us/receive marketing information from us, providing data is voluntary, but necessary to carry out the above-mentioned activities.

    In the case of the sale of products and provision of services offered by us, the processing of data is necessary for the performance of the contract.

    If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

    Consent to the processing of personal data can be withdrawn at any time. In order to withdraw the consent, contact us via e-mail address: Withdrawal of consent does not affect the lawfulness of processing that was performed on the basis of consent before its withdrawal.

    At any time, you have the right to object to the processing of your data for direct marketing purposes, to the extent that such processing is related to such marketing. You can exercise this right at any time by clicking the link located in the footer of any email message received from us or by sending a corresponding message to the email address:

  • 5. Retention of your data

    We may retain your personal data:

    • for the period necessary to perform the agreement and for the period and to the extent required by the applicable law or to secure any claims, if the legal basis for processing is the performance of a contract or defense against claims,

    • in the case of the consent to process personal data for the purpose of sending commercial information or marketing of our own goods and services - until it is withdrawn or the purpose for which the consent was given ceases to exist,

    • in the case of organizing online events, we will keep your data for no longer than one month from the date of the event, and in the case of recording online events, your personal data will be processed for no longer than one year from the date of the event.

    We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights or defending claims. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

  • 6. Sharing of your data with third parties

    The Company may share your personal data with other entities such as authorized third-party vendors and service providers that help us with specialized services, among others, the hosting provider, accounting or legal service, payment operators, as well as other entities with whom we cooperate.

    Personal data may be made available to authorized bodies in situations where required by law - based on a request from an authorized body or court.

    We strive to ensure that all provided data is transmitted and stored within the European Economic Area. However, in exceptional cases, your data may be transferred to third countries in accordance with the applicable European regulations regarding the protection of personal data.

  • 7. Your rights

    Every person whose personal data is processed by us has the right to access their data and correct, delete or limit its processing, the right to object to the processing, the right to transfer data, as well as the right to withdraw the consent, although withdrawal of the consent granted does not affect the legality of the processing, which was made on the basis of consent before its withdrawal.

    To exercise these rights, you can write to us at:

    Any person whose data is processed has the right to lodge a complaint to the supervisory body when he/she considers that the processing of personal data concerning him/her violates the provisions of the general regulation on personal data protection.

  • 8. Cookies

    In the course of providing services, we use cookies, i.e. technology used to collect and save information. To learn more about how we use them and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

  • 9. Third-Party links

    Website may contain links to other websites that are not operated by us. This Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on our website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  • 10. Changes to this Privacy Policy

    We are constantly improving Website and strive to adapt the Privacy Policy to the requirements arising from the principles of good practice and changes of the applicable law.

    As a result of the above, we would like to inform you that the content of the Privacy Policy may change at any time without any prior notice. When we do, we will update date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are process the personal information we collect. You acknowledge and agree that it is your responsibility to review this Policy periodically and become aware of modifications.

    All information, advertising and price lists published on Website do not constitute an offer within the meaning of the Civil Code, but they are an invitation to conclude an agreement.

    Last Updated: 11-06-2024