- Composable Solutions for Digital Service & Commerce
Customer Service portal and mobile app for the Energy and Utilities
- All energy products and services in a single place for both private and business customers
- Energy consumption goals with real-time reports
- All contracts, services and billing data
- Notifications and information relevant for customers
Take control on the energy consumption
Set individual consumption goals and compare it with real time usage.
Data taken from smart meters
Manual readings in other cases
Reminders to update consumption data regularly
Financial recalculation from consumption to payment prognosis
Individual consumption goals with notifications
Customer Service Agent mode
All Products and Services
in One Place
Customers' one-stop location for online account management, billing and payments, start and stop services, bonus programs.
Electricity, gas, water, heat and other nonutility products in one place
Tariff and contract details
My account management
Bill Understanding and Easy Payment
Analyze bills, compare rates, register queries, make secure payments, and manage all other billing and payment functions, online.
Electricity, gas, water and heat bill explanation
Invoice access online
Direct debit for recurring payments
Easy online payment for single purchases
ENYU accelerator fact sheet
Almost everything customers ask for
Dashboards with the most relevant information
Customer data and contracts
Invoices and payment options
Consumption goals and reports
Customer service tickets
Reminders and notifications
Articles and customer related information
Flexible and secure
Multi-location / address model
B2C and B2B accounts
Up- and cross-selling
Multiple identity providers
Fully customizable platform to move all your customers from paper and call centre to the online experience
Digitilize the most common customer requests
Keep your customer service team focused on the most demanding cases
Extend your offering with new product lines like PV or E-mobility
Get substantial results in just few months and grow your business
Composable approach and M.A.C.H. architecture that gives flexibility and allows for consistent omnichannel experience
Start successful digital project now
Head of Manufacturing and Distribution Sector
Sales Director Poland
Head of Energy & Utilities Sector
Let’s talk! Contact us or schedule a demo!
- Initial analysis of business processes in your company.
- Determining the optimal scope of implementation Prosperer functionalities.
- Initial cost estimation of potential implementation.
- Includes 1 Demo and FitGap Analysis